Every feature, for every kind of location.
PULSE is one operating system for a hospitality group — restaurants, bars, counter service, a central kitchen, and a catering arm all run in the same app. Below is everything we have actually built, grouped by the kind of location it serves.
The core modules below are built once and run at every location — only the data scope changes. A restaurant, a bar and the central kitchen all get the same Financials, Analytics, HR, Procurement and Operations, each scoped to its own numbers.
The operating core
Seven shared modules that power every restaurant, bar, counter and kitchen in your group.
Financials
Your true cash position, backed by QuickBooks — actuals, not estimates.
- Live P&L, Cash Flow and Balance Sheet pulled from QuickBooks Online (CA & US)
- Payables & Receivables aging — what you owe, what you’re owed, what’s overdue
- Prime costs (food + labor) and a DAS / tax remittance countdown so you never miss the CRA
- A closed-form cash-flow forecast projected from your real sales pace
- Ask PULSE — a financial copilot that answers “how much can I safely spend?” from your live books
Analytics Board
Every number that drives the business, updated from live POS data.
- Net sales by day, week, venue, shift and daypart, vs last week and last year
- Average check — per check and per guest (from OpenTable covers)
- Deletes & discounts: where margin is leaking, by server and reason
- Staff Performance scorecards: sales per hour worked, contribution, tip %, ranked vs the team
- OKRs vs group targets, plus daily “AI Insights” that flag what changed
HR & Scheduling
Build the schedule, approve the hours, cover the gaps, pay the team — in one place.
- Drag-and-drop weekly schedule with live labor cost vs sales and an AI read of the week
- Kiosk / phone time clock with photo capture, smart rounding and anti-phantom-hour guards
- Coverage view + post-a-shift-as-open, with tap-to-claim links to qualified staff
- Availability, time-off approvals, tip pooling (FOH + BOH weekly pool), payroll prep & period close
- Onboarding / offboarding checklists, document e-signature, and a full audit log
Procurement
From order to invoice to food cost — no data entry.
- Build orders and purchase orders from a managed supplier catalogue
- AI invoice OCR reads every line item and matches it to your ingredients
- Receiving, supplier price tracking, and ingredient / inventory management
- Supplies & Assets registry (consumables, tableware, tools) with last price and breakage counts
- Spending by category + a Food & Bev COGS budget tied to projected sales
Operations
Everything that keeps the doors open — on one daily command screen.
- Operations dashboard: today’s checklists, open work orders, log book, maintenance due
- Work orders with photos and a kanban board; a facilities / asset registry
- Digital log book, task checklists and a Help Desk
- SOP library with required read-acknowledgements and versioning
- Second Brain — capture notes by voice or text, searchable across the location
Marketing
Turn POS and reservation data into repeat guests — without exposing wages or financials.
- Guest Intelligence: lifetime value, VIPs, lapsed guests, spend tiers (from OpenTable)
- Loyalty & retention campaigns by SMS and email, with real campaign ROI
- Growth Signals: slow days, average-check gaps and guests to win back — each linked to where you act
- Promotion results measured from live POS: redemptions, dollars discounted, net sales
- Revenue-channel mix (dine-in vs delivery) and CRM sync to GoHighLevel
Food Management Console
One kitchen console for ordering, stock, recipes, production and food safety.
- Supplier catalogue you can browse, edit and add to, feeding the whole ordering flow
- Ordering, receiving and inventory in one place
- Recipes and (for production kitchens) production planning
- Food-safety logs and checks
- Scoped to the active location; features adapt to the kitchen type
Full-service restaurants & bars
The operating core, plus everything a service floor and a bar need on the night.
Cashout
Close every shift and every day with the money accounted for.
- Daily cashout by shift with reconciliation and deposit tracking
- Verify & Lock the day — blocked until every shift is cashed out and every hour approved
- Per-server daily resume: hours, invoices, net sales, tips and cash variance
- BOH weekly tip pool that accumulates across the week, split by hours × skill level
- Reconciliation flags that escalate by age so a data gap can’t hide
POS sales intelligence
Live sales on the floor, from your Auphan POS.
- Net sales by venue, shift, category and daypart — updated through the service day
- Your busiest server, top menu item and true covers before end of service
- Average check per guest once OpenTable is connected
- Product mix and best-sellers, with peak-hours and channel-mix reads
Menu Engineering
Know the margin and the popularity of every plate.
- Menu items, recipes and transformations with plate cost
- Margin-vs-popularity view to steer the menu
- Recipe cost that updates as invoice prices move
Reservations & guest book
OpenTable, live — who’s on the book tonight and who they are.
- OpenTable sync per brand: reserved, seated, walk-in, party size, VIP, allergies, celebrations
- Tonight board with covers split by venue (auto-mapped from the POS)
- “Who’s on the book”: returning vs first-time covers over the next 60 days
- Reservations analytics: occupancy, demand heatmap, no-show and lead-time
Staff Performance
Coach on real numbers, fairly.
- Per-server scorecard: sales/hr, average check, tip %, rank vs the team, weekly trend
- Filter by role so you compare servers to servers, not to bussers
- Contribution (sales kept after labor) and a one-click CSV export
- A coaching watch-list that flags anyone drifting below the team
Counter service & QSR
The same operating core, tuned for fast counter ordering and delivery.
Counter sales & channel mix
Read a counter the way it actually runs — walk-in and delivery, hour by hour.
- Live sales and product mix from the counter POS profile
- Channel mix: delivery vs walk-in, so you see where the volume comes from
- Peak-hours read to line up staffing with the rush
- Open-price / “DIVERS” handling kept clean and separated
Procurement & spend
The full procurement core, scoped to the counter.
- Orders, receiving, invoice OCR and supplier price tracking
- Spending by category and a food-cost budget tied to projected sales
HR, time clock & cashout
Schedule, clock and close out the same way as a full-service venue.
- Scheduling, kiosk time clock and payroll prep
- Daily cashout and reconciliation
- Analytics Board and Financials, scoped to the location
Production kitchen B2B
Take orders from your locations, plan production, cost every recipe.
Production
From incoming orders to a live production board.
- Orders received from the restaurants, gathered into an order queue
- Plan & approve production, then run it on a production board
- Finished-goods inventory and a production schedule
Recipes & costing
Cost what you produce, down to the transformation.
- Recipes and transformations (prep that turns one ingredient into another)
- Recipe costing and sellable-catalogue costing
- Recipe coverage — spot what still has no recipe or cost
Procurement (intake)
Purchasing built for a production kitchen.
- Suppliers, purchase orders, receiving and invoices
- Ingredients, supplies & assets, and spend — scoped to the kitchen
HR, Operations, Analytics & Financials
The shared core, scoped to the kitchen crew.
- Scheduling, time clock and team management for the production crew
- Facility operations: maintenance, work orders, checklists, log book
- Production / order analytics and QuickBooks-backed financials
Catering & events
Build events, cost menus, and push the work to the production kitchen.
Catering & events
Run catering from first enquiry to production hand-off.
- Catering events hub with a calendar view
- Menus & packages you can price and reuse
- Client records and event reports
- Push an event’s items straight into central-kitchen production
Shared business core
Procurement, HR, Analytics and Financials, scoped to the catering arm.
- The same purchasing, scheduling and QuickBooks-backed financials as every location
- Analytics and reporting on catering activity
Head office (multi-location group)
Run every location from one screen, and compare them side by side.
Group dashboard & locations
The 30,000-foot view, with a path down to a single shift.
- Group dashboard + a “Needs Attention” panel that flags real money-at-risk items
- All Locations list and a four-step Add Location wizard
- Operations roll-up across every location
Group analytics
Every location, compared on the numbers that matter.
- Sales & revenue, reservations, delivery & channels, side by side
- Labor & SPLH (sales per labor hour) across the group
- Consolidated financials and a purchasing budget roll-up
Team, access & staffing partners
Control who sees what, across the whole group.
- Group team directory, roles & permissions, and access requests
- Staffing Partners: give agencies a scoped portal, approve their workers, and match their invoices
Platform & integrations
The control room for the whole account.
- Group Integrations matrix — every integration × every location, health at a glance
- Import Center and scheduled Backups
- PULSE Platform: Command Center, Security & Health, and a full Audit Log
Your whole team, on their phone
The parts of PULSE every staff member touches — built for a phone, in English or French.
Staff portal
Everything a team member needs, the moment they sign in.
- Next shift, tips, pay and hours at a glance
- Clock in / out, submit availability, request time off, give away or claim a shift
- See tips & hours day by day, once a manager has approved and locked the day
Messaging
Team chat that feels like iMessage — and stays inside PULSE.
- Direct and group chats with read receipts, replies, reactions and typing indicators
- Scheduled announcements, pinned messages, acknowledgements and @everyone
- “Catch me up” summarizes a busy channel in your language
Time clock kiosk
A tamper-resistant clock on the location’s iPad.
- Photo capture on every punch, with double-tap protection
- Forgotten clock-outs auto-close near the scheduled end and flag for review
- Managers can clock in at any location they run
Bilingual & What’s New
The whole app speaks each person’s language.
- Every screen is fully EN / FR and follows each person’s profile language
- A What’s New bell tells staff and managers exactly what shipped
Connected to the tools you already run.
PULSE reads from your existing systems so the numbers are real — not re-typed.
Live P&L, cash flow, AP/AR (Canada & US)
Sales, products, payments, covers
Reservations & guest intelligence, per brand
CRM sync of guest tags & spend tiers
POS integration slot in the health matrix
Scheduled data backups
Dine-in vs delivery channel analytics
Billing for paid plans
Additional POS systems on request
Your financial data, protected from day one.
Built by operators who know how sensitive these numbers are.
Encrypted end to end
TLS 1.3 in transit, AES-256 at rest for all stored data.
Row-level isolation
Every group’s data is isolated at the database level — cross-tenant access is structurally impossible.
Role-based access
Owner, manager and staff tiers enforced per location, on every API route.
Canadian infrastructure
Processed on AWS ca-central-1; a Québec business, SOC 2 audit in progress.
See it running on your own numbers.
Free for your first location. Connect QuickBooks and your POS, and watch the app fill with your real data.